Legal & Privacy | Pure Grain
Legal & Privacy
Learn how Pure Grain Hardwood Flooring handles your information,
protects your privacy, and operates its website.
Legal & Privacy | Pure Grain
Legal & Privacy
Learn how Pure Grain Hardwood Flooring handles your information,
protects your privacy, and operates its website.
Legal & Privacy
Effective Date: October 6, 2026
Pure Grain Hardwood Flooring (“Pure Grain,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website or contact us.
This page contains our Privacy Policy, Website Terms, and other applicable website notices.
Privacy Policy
1. Information We Collect
When you use our website, request an estimate, contact us, or otherwise communicate with us, you may voluntarily provide information such as:
Your name
Email address
Phone number
Project or property address
Information about your flooring project
Any other information you choose to provide through our contact forms or communications
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device type, and basic information about how your device connects to our website.
We do not currently use advertising or analytics services to track visitors across our website.
2. How We Collect Information
We collect information primarily when you:
Submit a contact or estimate request
Contact us by email
Contact us by phone
Communicate with us about a potential or existing project
Our website may also use basic technologies necessary for the website to function properly.
3. How We Use Information
We use information we collect to:
Respond to questions and inquiries
Provide estimates and consultations
Contact you about your requested project
Schedule appointments or services
Communicate with you regarding an existing project
Provide customer service
Operate and maintain our website
Protect the security of our website and business
Comply with applicable legal obligations
We do not currently use personal information for behavioral advertising or targeted advertising.
We do not currently send marketing emails or marketing text messages.
4. How We Share Information
Pure Grain does not sell your personal information.
We may share information when reasonably necessary to operate our business or provide requested services. This may include sharing information with service providers who help us operate our website, communications, scheduling, or business operations.
We may also disclose information when required or permitted by law, including when necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers or others.
5. Google Maps
Our website may include an embedded Google Maps map to help visitors locate Pure Grain Hardwood Flooring.
When you interact with an embedded Google Maps feature, Google may collect information in accordance with Google’s own privacy practices and terms.
For more information about Google’s privacy practices, please review Google’s applicable privacy policy.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for the website to operate properly.
We do not currently use cookies for targeted advertising or cross-site behavioral advertising.
If we add analytics, advertising, or other tracking technologies in the future, we will update this Privacy Policy as appropriate.
7. California Privacy Rights
California law provides certain privacy rights to consumers, depending on the business and the circumstances.
Where applicable, California consumers may have rights concerning their personal information, including rights to request access to, deletion of, or correction of personal information and rights concerning the sale or sharing of personal information.
Pure Grain does not sell personal information.
If you would like to make a privacy-related request or ask a question about information we may have collected from you, please contact us using the information below.
Email: jesse@puregrainhardwoodflooring.com
Phone: 714-486-1177
We may need to verify your identity before completing certain requests in order to protect personal information and prevent unauthorized access.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including communicating with customers and prospective customers, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
9. Data Security
We use reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
10. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, business practices, technology, or applicable laws change.
When we make changes, we will update the Effective Date at the top of this page.
Website Terms of Use
By accessing or using the Pure Grain Hardwood Flooring website, you agree to use the website lawfully and in accordance with these Terms.
1. Website Information
The information provided on this website is for general informational purposes.
We make reasonable efforts to keep information accurate and current, but we do not guarantee that all website content is complete, accurate, or current at all times.
Services, materials, product availability, pricing, photographs, specifications, and other information may change without notice.
2. Estimates and Pricing
Any prices, estimates, examples, or project information shown on this website are for general informational purposes and do not constitute a final quote or binding contract.
Final pricing and project details will be determined through direct communication with Pure Grain and, when applicable, a written estimate, proposal, contract, or other agreement.
3. Hardwood Flooring
Hardwood is a natural material. Variations in color, grain, texture, knots, character, and appearance are natural characteristics of wood and may vary between individual boards, samples, photographs, and completed installations.
Images displayed on the website may not represent the exact appearance of a particular product or finished installation.
4. Intellectual Property
Unless otherwise indicated, the content on this website—including photographs, videos, graphics, logos, text, designs, and other materials—is owned by or licensed to Pure Grain Hardwood Flooring.
You may not reproduce, modify, distribute, publish, or commercially use website content without prior written permission.
5. Third-Party Links and Services
Our website may contain links, embedded content, maps, or other features provided by third parties.
Third-party services are governed by their own terms and privacy policies. Pure Grain does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
6. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
We may modify, suspend, or discontinue any portion of the website at any time.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Grain Hardwood Flooring and its owners, employees, contractors, and service providers shall not be liable for indirect, incidental, consequential, special, or other damages arising from or related to your use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded under applicable law.
8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Website Terms of Use
By accessing or using the Pure Grain Hardwood Flooring website, you agree to use the website lawfully and in accordance with these Terms.
1. Website Information
The information provided on this website is for general informational purposes.
We make reasonable efforts to keep information accurate and current, but we do not guarantee that all website content is complete, accurate, or current at all times.
Services, materials, product availability, pricing, photographs, specifications, and other information may change without notice.
2. Estimates and Pricing
Any prices, estimates, examples, or project information shown on this website are for general informational purposes and do not constitute a final quote or binding contract.
Final pricing and project details will be determined through direct communication with Pure Grain and, when applicable, a written estimate, proposal, contract, or other agreement.
3. Hardwood Flooring
Hardwood is a natural material. Variations in color, grain, texture, knots, character, and appearance are natural characteristics of wood and may vary between individual boards, samples, photographs, and completed installations.
Images displayed on the website may not represent the exact appearance of a particular product or finished installation.
4. Intellectual Property
Unless otherwise indicated, the content on this website—including photographs, videos, graphics, logos, text, designs, and other materials—is owned by or licensed to Pure Grain Hardwood Flooring.
You may not reproduce, modify, distribute, publish, or commercially use website content without prior written permission.
5. Third-Party Links and Services
Our website may contain links, embedded content, maps, or other features provided by third parties.
Third-party services are governed by their own terms and privacy policies. Pure Grain does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
6. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
We may modify, suspend, or discontinue any portion of the website at any time.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Grain Hardwood Flooring and its owners, employees, contractors, and service providers shall not be liable for indirect, incidental, consequential, special, or other damages arising from or related to your use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded under applicable law.
8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Accessibility
Pure Grain Hardwood Flooring is committed to making its website accessible and usable by as many people as reasonably possible.
We work to improve the accessibility and usability of our website and to follow recognized accessibility practices.
If you have difficulty accessing any portion of our website or need assistance obtaining information about our services, please contact us.
Email: jesse@puregrainhardwoodflooring.com
Phone: 714-486-1177
We will make reasonable efforts to assist you.
Contact
Pure Grain Hardwood Flooring
2960 Randolph Ave, Unit B
Costa Mesa, CA 92626
Email: jesse@puregrainhardwoodflooring.com
Phone: 714-486-1177
Last Updated: October 6, 2026
Legal & Privacy
Effective Date: October 6, 2026
Pure Grain Hardwood Flooring (“Pure Grain,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website or contact us.
This page contains our Privacy Policy, Website Terms, and other applicable website notices.
Privacy Policy
1. Information We Collect
When you use our website, request an estimate, contact us, or otherwise communicate with us, you may voluntarily provide information such as:
Your name
Email address
Phone number
Project or property address
Information about your flooring project
Any other information you choose to provide through our contact forms or communications
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device type, and basic information about how your device connects to our website.
We do not currently use advertising or analytics services to track visitors across our website.
2. How We Collect Information
We collect information primarily when you:
Submit a contact or estimate request
Contact us by email
Contact us by phone
Communicate with us about a potential or existing project
Our website may also use basic technologies necessary for the website to function properly.
3. How We Use Information
We use information we collect to:
Respond to questions and inquiries
Provide estimates and consultations
Contact you about your requested project
Schedule appointments or services
Communicate with you regarding an existing project
Provide customer service
Operate and maintain our website
Protect the security of our website and business
Comply with applicable legal obligations
We do not currently use personal information for behavioral advertising or targeted advertising.
We do not currently send marketing emails or marketing text messages.
4. How We Share Information
Pure Grain does not sell your personal information.
We may share information when reasonably necessary to operate our business or provide requested services. This may include sharing information with service providers who help us operate our website, communications, scheduling, or business operations.
We may also disclose information when required or permitted by law, including when necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers or others.
5. Google Maps
Our website may include an embedded Google Maps map to help visitors locate Pure Grain Hardwood Flooring.
When you interact with an embedded Google Maps feature, Google may collect information in accordance with Google’s own privacy practices and terms.
For more information about Google’s privacy practices, please review Google’s applicable privacy policy.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for the website to operate properly.
We do not currently use cookies for targeted advertising or cross-site behavioral advertising.
If we add analytics, advertising, or other tracking technologies in the future, we will update this Privacy Policy as appropriate.
7. California Privacy Rights
California law provides certain privacy rights to consumers, depending on the business and the circumstances.
Where applicable, California consumers may have rights concerning their personal information, including rights to request access to, deletion of, or correction of personal information and rights concerning the sale or sharing of personal information.
Pure Grain does not sell personal information.
If you would like to make a privacy-related request or ask a question about information we may have collected from you, please contact us using the information below.
Email: jesse@puregrainhardwoodflooring.com
Phone: 714-486-1177
We may need to verify your identity before completing certain requests in order to protect personal information and prevent unauthorized access.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including communicating with customers and prospective customers, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
9. Data Security
We use reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
10. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, business practices, technology, or applicable laws change.
When we make changes, we will update the Effective Date at the top of this page.
Website Terms of Use
By accessing or using the Pure Grain Hardwood Flooring website, you agree to use the website lawfully and in accordance with these Terms.
1. Website Information
The information provided on this website is for general informational purposes.
We make reasonable efforts to keep information accurate and current, but we do not guarantee that all website content is complete, accurate, or current at all times.
Services, materials, product availability, pricing, photographs, specifications, and other information may change without notice.
2. Estimates and Pricing
Any prices, estimates, examples, or project information shown on this website are for general informational purposes and do not constitute a final quote or binding contract.
Final pricing and project details will be determined through direct communication with Pure Grain and, when applicable, a written estimate, proposal, contract, or other agreement.
3. Hardwood Flooring
Hardwood is a natural material. Variations in color, grain, texture, knots, character, and appearance are natural characteristics of wood and may vary between individual boards, samples, photographs, and completed installations.
Images displayed on the website may not represent the exact appearance of a particular product or finished installation.
4. Intellectual Property
Unless otherwise indicated, the content on this website—including photographs, videos, graphics, logos, text, designs, and other materials—is owned by or licensed to Pure Grain Hardwood Flooring.
You may not reproduce, modify, distribute, publish, or commercially use website content without prior written permission.
5. Third-Party Links and Services
Our website may contain links, embedded content, maps, or other features provided by third parties.
Third-party services are governed by their own terms and privacy policies. Pure Grain does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
6. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
We may modify, suspend, or discontinue any portion of the website at any time.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Grain Hardwood Flooring and its owners, employees, contractors, and service providers shall not be liable for indirect, incidental, consequential, special, or other damages arising from or related to your use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded under applicable law.
8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Website Terms of Use
By accessing or using the Pure Grain Hardwood Flooring website, you agree to use the website lawfully and in accordance with these Terms.
1. Website Information
The information provided on this website is for general informational purposes.
We make reasonable efforts to keep information accurate and current, but we do not guarantee that all website content is complete, accurate, or current at all times.
Services, materials, product availability, pricing, photographs, specifications, and other information may change without notice.
2. Estimates and Pricing
Any prices, estimates, examples, or project information shown on this website are for general informational purposes and do not constitute a final quote or binding contract.
Final pricing and project details will be determined through direct communication with Pure Grain and, when applicable, a written estimate, proposal, contract, or other agreement.
3. Hardwood Flooring
Hardwood is a natural material. Variations in color, grain, texture, knots, character, and appearance are natural characteristics of wood and may vary between individual boards, samples, photographs, and completed installations.
Images displayed on the website may not represent the exact appearance of a particular product or finished installation.
4. Intellectual Property
Unless otherwise indicated, the content on this website—including photographs, videos, graphics, logos, text, designs, and other materials—is owned by or licensed to Pure Grain Hardwood Flooring.
You may not reproduce, modify, distribute, publish, or commercially use website content without prior written permission.
5. Third-Party Links and Services
Our website may contain links, embedded content, maps, or other features provided by third parties.
Third-party services are governed by their own terms and privacy policies. Pure Grain does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
6. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
We may modify, suspend, or discontinue any portion of the website at any time.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Grain Hardwood Flooring and its owners, employees, contractors, and service providers shall not be liable for indirect, incidental, consequential, special, or other damages arising from or related to your use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded under applicable law.
8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Accessibility
Pure Grain Hardwood Flooring is committed to making its website accessible and usable by as many people as reasonably possible.
We work to improve the accessibility and usability of our website and to follow recognized accessibility practices.
If you have difficulty accessing any portion of our website or need assistance obtaining information about our services, please contact us.
Email: jesse@puregrainhardwoodflooring.com
Phone: 714-486-1177
We will make reasonable efforts to assist you.
Contact
Pure Grain Hardwood Flooring
2960 Randolph Ave, Unit B
Costa Mesa, CA 92626
Email: jesse@puregrainhardwoodflooring.com
Phone: 714-486-1177
Last Updated: October 6, 2026